Friday, February 14, 2014

46 flights out of Singapore cancelled after volcano erupted


A volcanic eruption in Java, Indonesia has caused 46 flights out of Singapore to five Indonesian cities to be cancelled, as of 7.40pm Friday.

The cities are Semarang, Solo, Surabaya, Yogyakarta and Bandung.

The eruption has killed at least two people and forced mass evacuations, disrupting long-haul flights and closing international airports.

In a Facebook post, Singapore's Changi Airport advised passengers travelling to these cities to check with their respective airlines on their flight's status before going to the airport.

About 215 Singapore Airlines passengers were affected.

Responding to a media query, a SIA spokesperson said that two of its flights have been cancelled -- SQ930 from Singapore to Surabaya and SQ931 from Surabaya to Singapore.

SIA said customers have been rebooked on flights for Saturday and hotel accommodation has been extended to those affected.

The airline will waive administrative fees and penalties for refunds, re-booking, re-routing for customers holding confirmed tickets issued before 14 February 2014 for travel to and from Surabaya, Solo, Yogyakarta and Semarang from now to 18 February 2014.

Passengers are to note that flights to Solo, Yogyakarta and Semarang are operated by SilkAir. They are advised to speak to SilkAir for updates.

Separately an update on SilkAir's website said four flights have been cancelled - SilkAir flights MI 226/225 to Surabaya, MI 102/101 to Semarang, MI 152/151 to Yogyakarta and MI 196/195 to Bandung.

Affected passengers requiring assistance are advised to call SilkAir at +65 62238888.

Meanwhile AirAsia Indonesia has cancelled 16 flights and TigerAir 24.

SOURCE


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